Shipping policy
Shipping Policy
Last Updated: 2026.07.13
At INDEVA, we want your order to reach you as smoothly and quickly as possible. Here's everything you need to know about how we ship, what it costs, and what to do if something doesn't go as planned.
1. Order Processing Time
All orders are processed within 24-48 HOURS (excluding weekends and public holidays).
During sale periods or high-demand launches, processing may take slightly longer — we'll notify you if there's a significant delay.
Once your order is processed, you'll receive a confirmation email/SMS with your order details.
2. Shipping Methods Available
We offer the following shipping options at checkout:
Shipping Method Estimated Delivery Time Cost
Standard Shipping [10-12 BUSINESS DAYS] ONLY SHIPPING COST +200
Express Shipping [7-8 BUSINESS DAYS] [SHIPPING COST + 300]
Cash on Delivery (COD) [10-15 BUSINESS DAYS] [SHIPPING COST + COD FEE, IF ANY]
Available shipping methods may vary depending on your delivery location and product availability.
3. Delivery Timeframes
Metro cities: 7- 8 days from the date of shipping
Non-metro/remote areas: 10-12 days from the date of shipping
Delivery timeframes are estimates and begin once your order has shipped, not from the date the order was placed.
Please note that processing time and delivery time are separate — total delivery time = processing time + shipping time.
4. Shipping Costs
Shipping costs are calculated at checkout based on your delivery location, order weight, and selected shipping method.
We offer free shipping on orders above 10+.
Any applicable Cash on Delivery (COD) fees will be clearly displayed at checkout before you confirm your order.
5. Order Tracking
Once your order ships, you will receive a tracking number via email/SMS.
Please allow 4-5 hours for tracking information to update after you receive your shipping confirmation.
6. Delivery Issues and Delays
We work with trusted courier partners to ensure timely delivery, but delays can occasionally happen due to circumstances beyond our control, including weather conditions, courier delays, regional restrictions, or public holidays.
If your order is delayed:
Check your tracking link for the latest status update.
If there's no movement for more than 15 days, please contact us at indeva7777@gmail.com with your order number, and we'll look into it right away.
If your order arrives damaged or incomplete:
Please contact us within 24 hours of delivery at indeva7777@gmail,com with your order number and photos of the damaged item/packaging, and we'll arrange a replacement or refund as per our Returns and Refunds Policy.
Undelivered or returned-to-sender packages:
If a package is returned to us due to an incorrect address, unavailability during delivery attempts, or refusal to accept delivery, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment in such cases.
7. National Shipping
We currently ship to the following country: INDIA
delivery timeframes are estimated at [7-8 BUSINESS DAYS], depending on destination and customs processing.
International shipping costs are calculated at checkout based on destination and package weight.
Please note: any customs duties, import taxes, or fees levied by the destination country are the responsibility of the customer and are not included in our shipping charges.
We are not responsible for delays caused by customs clearance processes.
At this time, we only ship within India. We're working on expanding our shipping options — stay tuned!
8. Questions?
If you have any questions about your shipment or this policy, we're happy to help. Reach out to us at:
INDEVA Email: indeva7777@gmail.com
Thanks for shopping with us — we can't wait for your order to arrive!